I got a computer through Dell financial services. I lived out of town at the time so used my friends name and address. Dell had my SIN number, my bank info, and my email address. I find out 2 months later that somehow Dell said that its not under my credit but my friends
After dealing with that situation I got an email from Dell saying its under me and that its not a problem. A few months later Dell phones my friend cause I missed a payment. They told him its under his credit and to go to the police and file a fraud report because I used his SIN number and agreed to put it under his credit because I was declined. Even tho After I got the computer, I bought a car, got a $1000 credit card and a $3000 loan from my bank because of my "Amazing credit for someone my age"
Long story short Dell said they fixed the problem but didn't, refuse to do anything about it and after countless calls and emails there only solution for there screw up is to have fraud charges pressed against me. Apparantly my friends credit is screwed because of this and he can't get anything on credit because of the balance on the computer. If Dell would have said they didn't fix the problem, I could of found a way to pay this off ASAP. And not have him go to the cops to file a fraud report so his credit can go back to normal. Frustrating.
Monetary Loss: $3000.